1. The holder of the register
Fellow Finance Plc
Register number: 2568782-2
Address: Ratakatu 1 b A 10, 00120 Helsinki, Finland
Phone: +358 203 80101
2. The person responsible for the register
Pasi Rantamäki Fellow Finance Plc
3. Name of the register
The customer register of Fellow Finance Plc
4. The purpose of the register
Personal information is process by Fellow Finance Plc, Solidad Finland and Suomen Asiakastieto Oy as intermediators.
5. Registered groups
a) Person is/was a customer or he/she has a customer like relationship by applying for loan, registration or other personal contact like personalized offer for loan or other agreement
b) Person has/had a customer like attachment, obligation or entitlement to an agreement, service or assignment that the holder of the registration is offering.
c) The personal information registration is based on the law about register obligation.
6. Description of the registered information groups
The basic personal information: customer number, social security number, gender, name, municipality of residence, language, nationality, country of residence, country of taxation, rank, profession, education, emloyee's information (name and phone number), bank information, marital status, the number of people living in the same residence, military service, the information included in the customer relationship and stakeholders.
Code information like status information (bankruptsy, collection etc.), income, expenses and repayment class. Contact information like phone numbers and email addresses. Address information like delivery address, postal code, city, agreement or service address and forbiddance of direct mailing.
The personal information like account, credit amount, service, agreement, application and assignment information or involvement to the matters mentioned before including the information of unfinished applications and registrations. Also the information from the other creditors, customer feedbacks, service calls, IP address, billing information, collecting and information provided by cookies on the sites and external information resource.
The information to fullfill the legistlation obligation like money laundering and obligation to prohibit and prevent terrorism and provide information about that.
The required information needed for recognizing, classifying and evaluating the customer that is mandatory by law and regulations:
a) investor information (the experience, knowledge)
b) information about customers financial position (education, profession, and family relations, regular money transactions, the origin of transactions, the actual beneficiaries)
7. Who utilizes this information?
We may pass your details to other companies in our group that are in European economic region.
The registered information about credits and repayments may be given to other creditors and to Solidity Finland and Suomen Asiakastieto Oy register holders. Personal information will not be given to any other external source unless it is regulated in the law or it is given to collecting agency or it is for specific marketing purposes (read more in number 11). Information transfers are always done in secured way.
8. Where do we get the information
From register person herself/himself, Fellow Finance Plc, Population Register Centre, Suomen Asiakatieto Oy, Bisnode Oy. We also get those from companies that provides this information and from our marketing communications and campaigns which we use for better targeting.
10. Security policy
The manual register is stored properly in a secured manner up to 7 years from the last customer interaction and then destroyed accordingly. From a registered customer the information is stored as long as there are open repayments. The register stored online is saved in secure way and it will kept also for 7 years and after that it will be deleted. From a registered customer the information is stored as long as there are open repayments. The confidential information is handled with care and no external party could get access to this information. The register we get from Suomen Asiakastieto Oy is kept for 5 years after all the repayments for the credit have been done unless we are required to keep them longer by law. If the credit applied won't be granted the information will be deleted after 2 years from filling up the application.
The register is in secured and controlled environment and the protection is done to the highest stardard.
From the register Fellow Finance may sell information to its selected collaborator according the legislation for marketing purposes and market researches unless it is forbidden by the registered person. Fellow Finance will use the register also for its own marketing purposes (including online and offline marketing channels) and telesales.
12. Inspection rights
The registered customer has the right to inspect the information registered about him/her. The request for inspection must be a written document send to the register holder via email: email@example.com or by mail to Fellow Finance Oyj, Ratakatu 1 b A 10, 00120 Helsinki, Finland.
13. Correction rights
We will fix without delay unnecessary, incorrect, inadequate or expired personal information. This will be done self-imposed as well as for the request from the registered person. You need to ask for the correction in a written document send to the register holder via email: firstname.lastname@example.org or by mail to Fellow Finance Oyj, Ratakatu 1 b A 10, 00120 Helsinki, Finland.
14. Right to prohibit
The registered customer has the right to prohibit Fellow Finance Plc to use his/her personal information for marketing purposes (online and offline) or telesales. To prohibit marketing and telesales you need to write a written document and send it to the register holder via email: email@example.com or by mail to Fellow Finance Oyj, Ratakatu 1 b A 10, 00120 Helsinki, Finland.
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Cookies from specific business partners are allowed by Fellow Finance for the purpose of tailoring the site and analyzing its performance.
You can change your browser settings so that it won't allow cookies but it might affect on the usability of the Fellow Finance website.
Fellow Finance Plc is allowed to change their registration policy and the change will be informed on the Fellow Finance Plc website.
In case of any different interpretation of the texts of this Agreement in Finnish and English, the Finnish wording shall be decisive.
Ratakatu 1 b A 10
+358 203 80101
klo 9.00 - 17:00